Outpatient Services
Clinics, triage and the everyday route through Pumwani — from the reception desk to your prescription and next clinic date.
How a Visit Works
Four steps from reception to pharmacy
Outpatient services run Monday to Saturday during the day, with emergency and labour intake open 24 hours, every day of the year.
1 · Reception & registrationPresent your ID, booklet or referral letter. A file is opened or retrieved and your clinic is confirmed.
2 · Triage & vitalsWeight, blood pressure, temperature and urine checks, with priority for urgent cases and infants.
3 · ConsultationYou are seen by a clinical officer, medical officer or consultant depending on your condition.
4 · Investigations & pharmacyLaboratory, ultrasound or X-ray as needed, then collect your medicines and your next clinic date.
Arrive early: clinics fill quickly. Patients attending before midday are normally completed the same day; late arrivals may be asked to return the following working day unless urgent.
Clinic Schedule
Where each outpatient clinic sits
Locations and general hours. Confirm at Reception on arrival — hours may change on public holidays.
| Clinic | Location | Days | Hours |
|---|---|---|---|
| Antenatal (ANC) Clinic | Clinic Block, Ground Floor | Mon – Fri | 8:00 a.m. – 5:00 p.m. |
| Labour Ward | Maternity Wing | Daily | 24 hours |
| Operating Theatre | Theatre Block | Daily | 24 hours (emergency) |
| Neonatal Unit | Newborn Wing | Daily | 24 hours (restricted visiting) |
| Postnatal (PNC) Clinic | Clinic Block, 1st Floor | Mon, Wed & Fri | 8:00 a.m. – 5:00 p.m. |
| Family Planning Clinic | MCH Block | Mon – Fri | 8:00 a.m. – 4:00 p.m. |
| Paediatrics / Newborn Follow-up | Clinic Block, 1st Floor | Mon – Sat | 8:00 a.m. – 5:00 p.m. |
| Laboratory & Blood Bank | Outpatient Block | Daily | 24 hours |
| Radiology & Ultrasound | Outpatient Block | Mon – Sat | 8:00 a.m. – 5:00 p.m. |
| Pharmacy | Outpatient Block | Daily | 8:00 a.m. – 8:00 p.m. + on-call |
| Counselling & VCT | MCH Block | Mon – Fri | 8:00 a.m. – 5:00 p.m. |